How Can I Receive Updates About My Mother, Father, or Family Member?

To receive community updates or calendar events, families are invited to use our Care Merge app and system. The Care Merge app features a calendar that is designed to display upcoming events and meal schedules at our dementia assisted living facility and community. In addition, the app features a messaging system that serves as a two way communication platform with families to exchange information about the resident and community. To ensure you are satisfied with our therapy programs and dementia care services, our team will send you a short Satisfaction Survey every 90 days through the Care Merge system. Your responses to this survey are used to improve the amenities, dining experience, quality of care or services, and activities in our community.

If you have a question about an upcoming doctor appointment or event, use the Care Merge app to message a staff member at Terra Vista. We will respond to your message quickly to keep you informed with the health of your mother, father, or family member in our community. You can access the Care Merge app on your computer or by downloading the app from the Apple App Store or Google Play Store. We are committed to keeping you updated on the latest events and news in the community.

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Meet the Author

NATALIE MCFARLAND, BSN, RN, CDP

Natalie has compiled over eighteen years experience providing outstanding care to people with Alzheimer’s disease and dementia. In addition to being a certified Alzheimer’s and dementia care trainer, McFarland is a licensed continued education instructor for nurses and social workers through the Illinois Department of Professional Regulations. She has also developed several Alzheimer’s research partnerships. Included in those projects were Dr. Virginia Cruz, Ph.D., RN, Associate Professor of SIUE and Dr. George Grossberg, M.D., Medical Director of the Department of Psychiatry and Neurology at Saint Louis University. Natalie is a graduate of Southern Illinois University.