COVID-19 Letter Updates
IN OUR ONGOING COMMITMENT TO OPEN COMMUNICATION AND TRANSPARENCY DURING THIS GLOBAL PANDEMIC, WE ARE REPORTING THE LATEST COVID-19 UPDATES FOR TERRA VISTA.
Message from Laura Zung, CEO of Lancaster Health Group
May 14th, 2020
A heartfelt thank you to our family members and staff …
We want to reassure everyone who is part of the Terra Vista of Oak Brook Terrace community of our unwavering commitment to protecting the health and well-being of our residents, staff and families. This remains our highest priority.
Thank you to all of our family members for your support and acts of kindness. You have been remarkable in sharing your appreciation … from delivering staff meals and special treats to our front door, to writing encouraging notes and showing other extraordinary acts of gratitude. We also have received a few generous monetary donations which we used for staff appreciation and recognition. We thank you from the bottom of our hearts. You have lifted us up during a difficult time, and we are grateful.
We are also thankful to our amazing staff members who have bravely come to work every day. Your heroism and dedication have been remarkable. Your ongoing commitment to caring for our residents is deeply valued and appreciated.
We remain committed to maintaining transparency and open lines of communication. We use Care Merge to keep our families updated with the most detailed information. We have also started posting weekly updates regarding COVID-19 on the Terra Vista website: www.terravista.org.
Our internal COVID-19 task force continues to work around-the-clock, and alongside public health and government agencies, to manage a rapidly evolving situation.
We strive to keep open, honest and supportive communications. In addition to viewing regular updates that can be found on our website and Facebook pages, we encourage you to call Natalie McFarland, our fearless Executive Director, or any other staff members at Terra Vista if you have any questions.
United we are strong. A heartfelt thank you for being united with us.
Lancaster Health Group
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