Frequently Asked Questions

Yes. Please call (630)534-0886 to request a tour for Saturday or Sunday.

Please allow at least one hour for your tour. This will give us time to answer all of your questions and give you time to see all we have to offer.

You can visit a resident any time you like, Our conceirge desk is staffed 24hrs a day. If you’re interested in a tour, please call and speak with an advisor.

Our care staff provides only the care you need. As your loved one needs additional help, they can change your care plan to provide the extra help required.

Our adviosors will be happy to show you what suites are available at this time. If we don’t have an availability, we can add you to a waiting list.

We don not offer free shuttle bus service but we do have regular schedule field trips to area attractions. Transportation to appointments are the resposiblity of the family.

Our skilled team of caregivers and nurses provide certain on-site health services. Additional health services can be coordinated and provided in our community.

Our community believes that pets add happiness and joy to our residents, so we gladly welcome pets for visits but not to live at our community.

Our community accepts private pay only, but senior living expenses are commonly funded by savings, pensions, the sale of a home, long term care insurance, and other sources. Learn more about funding senior living expenses by visiting our website or giving us a call.

Our staff understands the unique care that our residents with dementia or Alzheimer’s disease require. The caregivers who work directly with the residents of our memory care neighborhood receive additional training to better serve those residents and their loved ones. Interested in seeing our memory care community for yourself? Call us to schedule a tour.

Caring for our residents is our top priority, so we have features and measures in place to make our community as safe and secure as possible. These features include 24hrs care staff, controlled access points in our memory care neighborhood, fire and smoke alarms, a formal disaster plan, and infectious disease cleaning protocols.

All individuals moving into our memory care community undergo a health assessment to ensure they receive the proper level of care from our caregiver staff.

Our staff is trained to provide delicious meals to our residents and can accomodate special dietary requrements like diabetic, low sodium, texture-modified, vegetarian/vegan, and others.

Our community’s care staff can provide personalized care that can change over time as our residents need it.

Our nursing staff provides medication management and administration to our residents that require it, starting with gentle reminders up through administering medications. Call our community for details.

Our residents enjoy an full schedule of activities, events, and social programs each day.

Residents are able to connect to the internet via Wi-Fi service throughout our community, both in common areas and in their own rooms.

Our community accepts private pay only. Medicare and Medicaid does not cover any of the cost of care or room and board in senior living but may pay for medical costs incurred while the senior is in the senior living community. Call and speak with our advisors office to find out more.

Our community is an all-inclusive memory care designed specifically for people living with Alzheimer’s disease and other forms of dementia. We offer 24-hour professional care, dementia-adaptive apartments, a barrier-free layout, and meaningful daily engagement in a secure, home-like setting.

Our environment is built around the needs of residents with memory loss. From controlled access points and attentive care staff to our expansive Innerwalk™ courtyard, every detail is designed to support safety, comfort, independence, and dignity

Our secure memory care community includes 24-hour care staff, controlled access points, fire and smoke alarms, a formal disaster plan, and infectious disease cleaning protocols to help residents feel protected and supported each day.

Terra Vista is thoughtfully designed to offer residents a sense of freedom within a supportive environment, including safe opportunities to move, explore, socialize, and enjoy the outdoors.

Terra Vista provides personalized care that can change over time as residents need more support. This may include assistance with daily routines, personal hygiene, mobility, medication management, dining support, or advanced dementia symptom management.

Families often ask, “What does high acuity mean?” In memory care, high acuity generally refers to residents who need a higher level of daily assistance or supervision. At Terra Vista, our care team tailors each resident’s care plan so they continue receiving the support they need while being treated with dignity.

Residents may enjoy music, art therapy, horticulture, pet visits, movement, social programs, garden experiences, and time in our multi-sensory Innerwalk™ courtyard.

Innerwalk™ is one of Terra Vista’s most distinctive features. This 18,000+ square-foot outdoor courtyard was designed specifically for people living with Alzheimer’s disease and dementia, with wide circular pathways, non-toxic plants, wayfinding elements, seating areas, assistive lighting, and the Serenity Fountain with “dancing waters.” These features help support the senses most affected by dementia, including sight, sound, touch, smell, and taste.

Terra Vista approaches dining with patience, flexibility, and respect for each resident’s changing needs. Families may wonder why dementia patients stop eating, and the reasons can vary. A person may experience changes in appetite, taste, smell, attention, swallowing, coordination, comfort, or the ability to recognize food.

Our team supports residents with nourishing meals, calm routines, and individualized dining assistance. Terra Vista can also accommodate special dietary needs, including diabetic, low-sodium, texture-modified, vegetarian, vegan, and other dietary requirements,

Terra Vista’s care philosophy is rooted in person-centered support. Our team gets to know each resident’s routines, preferences, history, abilities, and personality so daily life feels familiar, respectful, and meaningful.

This approach also guides how we communicate. Validation-based communication means responding to a resident’s emotions with empathy rather than correction or argument. We encourage families to tour Terra Vista to experience our secure memory care community, meet our team, and see the thoughtful design of our apartments, common spaces, and Innerwalk™ courtyard. Tours typically take about one hour, giving families time to ask questions and explore all that Terra Vista has to offer.