Terra Vista Achieves Deficiency-Free Annual Survey from the Illinois Department of Public Health

FOR IMMEDIATE RELEASE

Terra Vista Achieves Deficiency-Free Annual Survey from the Illinois Department of Public Health

Oakbrook Terrace, Illinois – January 22, 2025 – Terra Vista, a premier memory care assisted living community specializing in Alzheimer’s and dementia care, proudly announces that it has achieved a deficiency-free rating in its recent annual survey conducted by the Illinois Department of Public Health (IDPH). This outstanding achievement highlights Terra Vista’s steadfast dedication to excellence in care, safety, and service quality.

The IDPH annual survey is a rigorous, unannounced on-site evaluation designed to ensure compliance with the state’s extensive regulations for assisted living facilities. Achieving a deficiency-free survey is a distinction that highlights Terra Vista’s adherence to the highest standards in areas such as resident rights, quality of care, medication management, infection control, and staff training.

“Receiving a deficiency-free rating is a reflection of our dedicated team’s exceptional efforts and the person-centered approach we bring to memory care every day,” said Natalie McFarland, Executive Director. “This recognition validates our mission to create a secure yet independent environment where residents thrive, and families find peace of mind.”

Terra Vista’s innovative Innerwalk™ courtyard also exemplifies the community’s dedication to fostering a vibrant, engaging, and safe environment. The 18,000+ square-foot multi-sensory outdoor space is uniquely designed for individuals with Alzheimer’s and other dementias, offering therapeutic gardens, circular pathways, and calming water features to enhance well-being and independence.

The IDPH survey process involves an exhaustive review of facility practices, policies, and outcomes. To prepare, Terra Vista emphasizes proactive quality improvement initiatives, comprehensive staff training, and a culture of accountability to exceed compliance benchmarks.

ABOUT TERRA VISTA

Terra Vista is a memory care assisted living community designed for those living with progressive stages of Alzheimer’s disease and other dementias. Managed by a team of experts with personal connections to dementia, the community delivers dynamic, innovative, and dignified care that enriches the lives of its residents.

For more information, visit www.terravista.org or contact Ellen Lollini.

Media Contact:

Ellen Lollini, CDP
Director of Community Relations
Terra Vista of Oakbrook Terrace
1635 S. Ardmore Avenue | Oakbrook Terrace, IL 60181

P: 773.314.3593
E: elollini@terravista.org

 

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Meet the Author

NATALIE MCFARLAND, BSN, RN, CDP

Natalie has compiled over eighteen years experience providing outstanding care to people with Alzheimer’s disease and dementia. In addition to being a certified Alzheimer’s and dementia care trainer, McFarland is a licensed continued education instructor for nurses and social workers through the Illinois Department of Professional Regulations. She has also developed several Alzheimer’s research partnerships. Included in those projects were Dr. Virginia Cruz, Ph.D., RN, Associate Professor of SIUE and Dr. George Grossberg, M.D., Medical Director of the Department of Psychiatry and Neurology at Saint Louis University. Natalie is a graduate of Southern Illinois University.